Payment Policy

At Adult Weekender, we strive to provide a smooth, safe, and secure shopping experience. This Payment Policy outlines the accepted payment methods, processing procedures, and related terms applicable to purchases made through our website.

Accepted Payment Methods

We accept a variety of trusted and convenient payment options to make your shopping experience seamless:

  • Shop Pay
  • Visa
  • PayPal
  • Mastercard
  • Google Pay
  • Apple Pay
  • American Express

All payments must be made in full at the time of purchase. By completing your order, you authorize Adult Weekender to charge the total amount of your order, including applicable taxes, shipping fees, and discounts.

Payment Security

Your security is our top priority. All transactions are processed through encrypted and PCI-compliant payment gateways. We do not store or have access to your complete payment card details โ€” ensuring that your financial information remains protected at all times.

Order Verification

To protect against fraud and unauthorized transactions, Adult Weekender reserves the right to verify payment and order details before shipping. This may include confirmation of billing and shipping addresses or additional documentation for large or high-risk orders. Orders that cannot be verified may be canceled or delayed.

Currency

All transactions on our website are processed in GBP (British Pounds). If you are purchasing from outside the UK, your bank or payment provider may apply a currency conversion rate or additional fees, which are beyond our control.

Payment Processing

  • Payments are charged immediately at checkout.
  • You will receive an email confirmation once your order and payment have been successfully processed.
  • If your payment is declined or unsuccessful, please contact your bank or card issuer to resolve the issue before retrying your order.

Refunds

Approved refunds are issued to the original payment method used for the purchase. Please allow up to 10 business days for the refund to appear in your account, depending on your bank or payment provider.

For full details on refunds, please refer to our Return & Refund Policy.

Taxes and Duties

Applicable taxes are calculated based on your shipping address and included at checkout. International customers may be subject to import duties, customs fees, or local taxes upon delivery, which are the responsibility of the buyer.

Contact Us

If you experience any issues during payment or have questions regarding billing, please contact our customer support team:

Adult Weekender
5 Tree Close, Reading, Berkshire, United Kingdom
๐Ÿ“ž +44 7459 137188
๐Ÿ“ง customerservice@adultweekender.com